Overview
The ISO 9001:QMS Customer Satisfaction Report Template is a comprehensive and customizable template that enables organizations to assess customer satisfaction with their quality management system (QMS). The report template can be used by organizations to identify areas for improvement and track progress over time.
Format: MS Word
Description:
- A table for listing customer feedback.
- A section for analyzing customer feedback.
- A section for listing corrective and preventive actions taken.
- A section for listing customer satisfaction levels.
Use collapsible tabs for more detailed information that will help customers make a purchasing decision.
Ex: Shipping and return policies, size guides, and other common questions.